Mediation is a dynamic, structured, interactive process where a neutral third party assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques.

The mediation process generally takes much less time than moving a case through standard legal channels. It is cheaper, and remains strictly confidential.

Mediation increases the control the parties have over the resolution. Thus, mediation is more likely to produce a result that is mutually agreeable for the parties.

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